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Praise for
The Shift
“The
Shift
is a transformative book—a rare view of the defining element
of corporate culture, the heart of mankind. It shares what executives
most need to learn, first about
living,
then about
leading.
It thoroughly
inspired, touched, and taught me.”
—Roy E. Christensen, founder and former President and Chairman,
Beverly Enterprises, and Chairman, The Ensign Group
“I work in a high-tech industry and yet I’ve never encountered a book
that was more relevant to my work. It is a beautiful expression of
Arbinger principles—displayed in the most profound dimensions of
life—and its effect is truly like magic.
The Shift
is simultaneously
inspiring, touching, and profound. I don’t know anyone who wouldn’t
be deeply taught—and moved—by the remarkable journey found in
this book. Few books are truly ‘must-read,’ but
The Shift
is absolutely
one of them.”
—Kimberly Koro, Senior Vice President, Qualcomm Technologies
“This is truly a rare book. On page after page we encounter people
living the way we all know we should but often don’t. Who could
have known it would be so inspiring—and so thoroughly humbling—
to enter the lives of such people? The effect is transforming. As we
meet these ordinary people we finally know whom we want to be
like: we want to be like them. I don’t see how I can be the same team
member, leader, or person after encountering this book. A complete
inspiration to read and genuinely mind-changing.”
—Laura Hart, Vice President, Business Operations, Qualcomm
Technologies
“The
Shift
is compelling and delightful; it is easy to read and brings
to mind so many memories, so many real-life situations that I could
identify with—not just nursing home situations but ones in my daily
life as a daughter, sister, wife, mother, friend, employee.”
—Stacy Parkinson, SNF owner, attorney, and former First Lady of Kansas
“Delightful. Inspiring. Humbling.
The Shift
will remind you that no mat-
ter your profession or life pursuits, we all interact with other people
and must learn how to work together. The principles contained herein,
if applied and practiced, will transform and enrich relationships and
lead to a greater sense of satisfaction. This book belongs on the shelf
alongside all the great business and self-improvement works of our
time. It has changed the way I approach my colleagues and clients
and helped instill in me a greater purpose for what I do every day.
Read the book. Make the shift. Reap the benefits.”
—Darren Henderson, Founding Partner, Corient Capital Partners, LLC
“After decades as a SNF executive, I found
The Shift
to be a wonderful
and delightful book that should be required reading, not just for the
leadership team, but for every CNA, nurse, housekeeper, social worker,
and recreation therapist. Learning to see our residents, fellow employ-
ees, and family members as real people with real worth, instead of
charges, problems, or duties, will change both their lives
and
ours.
Thank you for an important and refreshing look at a calling worthy of
our full hearts.”
—Todd Hansen, SNF administrator and former state health-care
association president
“The
Shift
awakened me. It touched my heart and soul. The author
shares countless intimate glimpses into personal acts of tenderness
and nobility that are enormously and profoundly moving. A rare and
extremely fulfilling read.”
—Nanci Wilson, Chief Clinical Officer, Plum Healthcare Group
The Shift
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