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| Public Service and e-Government
Provide quality
e-Government
services with secure
interconnected
systems and
applications.
Solutions for Connected Government
Get the architectural and design guidance you need to successfully implement
secure interoperable e-Government solutions.
Governments today—whether at the local or country level—are being challenged to provide
more and more services and transactions online. This not only requires a user-friendly interface
and centralized portal, but also the interconnection of backend systems in departments that
have traditionally operated as independent “silos.” At the same time, governments are being
pressured to become more cost-efficient and to offer rigorous security of confidential data.
Designing or redesigning systems to accommodate these demands can be daunting. But
Microsoft
®
Services Solutions for Connected Government can vastly simplify this process
by providing you with the architecture, tools, and best practices leveraged from numerous
successful e-Government deployments around the world.
Enhance Service and
Reduce Costs:
Microsoft Services
Solutions for Connected
Government can help you
develop a secure common
infrastructure shared by
multiple e-Government
services, with a common
user identity and reusable
components.
Increase Constituent Satisfaction and Boost Productivity
Microsoft Services Solutions for Connected Government is delivered by technical experts
who provide the guidance and tools you need to define and create online e-Services, and to
publish, track, and monitor transactions ranging from driver’s license renewals to the payment
of tax bills. With a convenient centralized portal and 24x7 presence, your constituents will be
able to easily and securely access the information they need and conduct business online—
increasing their satisfaction and reducing your cost of providing walk-in, paper-based services.
Integrate Disparate Backend Systems
Governments are traditionally organized through a variety of
separate departments, which may have limited connection
with each other either technologically or in the way their
services are delivered. Our experienced consultants
will help you determine the best integration alternative
from our extensive portfolio of proven technologies and
solutions. This will allow you to quickly and easily connect
these heterogeneous decentralized environments, laying
the foundation for you to deliver connected solutions that
better meet the needs of your constituents.
Deliver seamless
e-Government
services.
Contact your Microsoft
Services representative
today.
| Public Service and e-Government
Build and deploy
cost-efficient, secure
and connected
e-Government
systems.
Create a Flexible and Robust Identification System
Designing and implementing robust and secure identity management systems for e-
Government is not trivial, especially when the number of potential users may total many
millions. Given the cost and complexity of such systems, the right blend of technologies,
business practices, and policies can help establish a robust identity solution. Leveraging
the Microsoft Connected Government Framework, Microsoft Services provides an identity
system that supports both single sign-on (SSO) for citizens and role-based access for
government employees. This allows for faster and easier citizen participation, and more cost
efficient and secure delivery of e-Government services.
Build IT Skills with Knowledge Transfer
Invaluable Worldwide
Experience:
Microsoft Services has
successfully implemented
these solutions around the
world in multiple
government agencies.
Governments seek self-sufficiency to minimize the intervention of outside consultants. That
is why Microsoft Services engages your staff with hands-on learning. Through the transfer
of our knowledge, techniques, and skills, your organization gains an understanding of best
practices in the architecture, planning, deployment, and management of e-Government
services. Then, as your needs evolve, you can rely on your internal expertise.
Based on Microsoft’s Comprehensive Connected Government Framework
Governments worldwide have already established Microsoft’s Connected Government
Framework (CGF) as the architectural and design guide of choice when creating connected
solutions in the Public Sector. Now Microsoft Services Solutions for Connected Government
takes this framework a step further, giving you the tools and assistance you need to make
interoperable e-Government services a reality—from a conceptual and logical reference
architecture to proven best practices, software, and knowledge-transfer recommendations.
| Public Service and e-Government
The Tools You Need to Solve Common e-Government Challenges
The Microsoft Services CGF architecture is based on subsystem designs that help you address
common technical challenges across a wide range of Public Sector scenarios. Because no
two government entities are exactly alike, Microsoft Services works with you to evaluate your
needs and determine which architectural elements and tools work best for your organization.
Using these building blocks, Microsoft Services has developed scenario-based offerings to
address many of these common challenges. Four of these solutions are:
e-Government Forms Manager
Architect and deploy online transactions and e-Forms for constituent consumption.
e-Government Hosted Agency
View and process online transactions created by citizens or businesses.
e-Government Gateway
A consistent standard interoperable interface for submitting transactions through a single
delivery point.
Identity and Access Management
A shared system of technologies, business practices, and policies that support the common
identity needs for governmental and private transactions while preserving security and
privacy.
Contact us now to
arrange an in-depth
workshop!
Contact your local Microsoft
Services representative, or
visit
www.microsoft.com/
microsoftservices
for
a representative near you.
Solutions for Connected Government
Government Services
Microsoft
and Thrid-Party Technologies
Birth
Certificate
Tax
Payment
Vehicle
Registration
Other
Services
Microsoft Consulting Services
and Partner Services
Identity
and
Access
e-Government Forms Manager
e-Government Gateway
Reference Architecture
Connected Government Framework
Hosted
Agency
| Public Service and e-Government
Learn How Microsoft Services
Has Helped Government Entities
Worldwide
Microsoft Services has extensive
experience in integration and portal
technologies, Central e-Government
Integration Gateways, citizen e-Services
delivery, hosted infrastructure and
e-Services, end-to-end security and
identity management technologies,
and electronic forms and document
management—knowledge that can
be invaluable in setting up your own
e-Government solution.
Contact us today to learn how other
government entities have developed
effective, secure e-Government systems
using Microsoft Services Solutions for
Connected Government, and to find
out how to set up your own Proof of
Concept or Pilot Program.
www.microsoft.com/microsoftservices
www.microsoft.com/government
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052-6399
USA
©2007 Microsoft Corporation. All rights reserved.
Microsoft and Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries. All other trademarks are property of their respective owners.

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