Nokia 5210 Repairhints.pdf

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Customer Care Europe & Africa
SCCE Training Group
©
2002 Nokia Mobile Phones
CONFIDENTIAL
NSM-5
Date 28.06.2002
1 (22)
Repairhints
Version 1.0 Approved
Repairhints
Service-Level 3 & 4
5210
NSM-5
©
NMP 2002
Checked by:
SCCE Training Group
Approved by:
CC Europe & Africa
Customer Care Europe & Africa
SCCE Training Group
©
2002 Nokia Mobile Phones
CONFIDENTIAL
NSM-5
Date 28.06.2002
2 (22)
Repairhints
Version 1.0 Approved
GENERAL
Put the colored schematics behind this manual.
Now you are able to follow these specifications with graphical layouts and it is easier for you to find the
components and measuring points.
-How to use this document
-Component characteristics:
Some components contain important data.
Several described steps are only practicable if you are able to reflash/ realign the phone and/or rewrite
IMEI/SIMlock in certain cases. Please pay attention to separate notes.
-Broken balls, µBGA
All replaceable µBGA-components must be renewed after removing. Reflow with hot air fan is strictly
forbidden!
Check soldering points, remove oxidated solderings (broken balls) carefully by enclosing few new solder
before placing new components.
µBGA must be soldered only with NMP approved µBGA-rework machines (e.g. Zevac/OK International).
Only use recommended Fluxtype and an appropriate amount of it.
-PCB handling & cleaning
To avoid damages of PCB and/or components through electrostatic discharging, handle the module in
ESD-suitable cases only. Always wear ESD-bracelets, which must be connected to earth bonding point.
Don´t make any loose wiring connections or do some other unqualified rework anywhere.
For cleaning only use appropriate materials,
do not use scratching or rubbing tools.
Because of organic surface protection (OSP) cleaning must only be done with a lint-free cloth which may be
moisten with DI-water. IPA or other solvent like ethanol should only be used to clean gold pads for spring
contacts without affecting the surrounding copper layers.
-Realign after repair
Characteristics of replacement parts are different.
To prevent additional faults after repair (eg. low standby time, loosing network etc.) it is necessary to retune
phone values after repair, but never try to cover a fault by tuning it out!
©
NMP 2002
Checked by:
SCCE Training Group
Approved by:
CC Europe & Africa
Customer Care Europe & Africa
SCCE Training Group
©
2002 Nokia Mobile Phones
CONFIDENTIAL
NSM-5
Date 28.06.2002
3 (22)
Repairhints
Version 1.0 Approved
INTRODUCTION
IMPORTANT:
This document is intended for use by authorized NOKIA service centers only.
The purpose of this document is to provide some further service information for NOKIA 5210 phones.
It contains a lot of collected tips and hints to find failures and repair solutions easily.
It also will give support to the inexperienced technicians.
Saving process time and improving the repair quality is the aim of using this document.
We have built it up based on fault symptoms (listed in "Contents") followed by detailed description for further analysis.
It is to be used additionally to the service manual and other service information like Service Bulletins. For that reason it does not
contain any circuit descriptions or schematics.
All measurements are made using following equipment:
Nokia repair SW
DLL version
Nokia module jig
Digital multimeter
Oscilloscope
Spectrum Analyzer
RF-Generator / GSM Tester
: WinTesla version 6.43
: 03.24.00 / 03 May 2002
: MJS-9
: Fluke 73
: Fluke PM 3380A/B
: Advantest R3162 with an analogue probe
: Rohde & Schwarz CMU 200
While every endeavour has been made to ensure the accuracy of this document, some errors may exist. If any errors are found by
the reader, NOKIA should be notified in writing, using following procedure:
Please state:
Title of the Document + Issue Number/Date of publication.
Page(s) and/or Figure(s) in error.
Please send to:
Nokia GmbH
Service & Competence Center Europe
Meesmannstr.103
D-44807 Bochum / Germany
Copyright © Nokia Mobile Phones.
This material, including documentation and any related computer programs is protected by copyright, controlled by Nokia Mobile
Phones. All rights are reserved. Copying, including reproducing, modifying, storing, adapting or translating any or all of this
material requires the prior written consent of Nokia Mobile Phones. This material also contains confidential information, which
may not be disclosed to others without the prior written consent of Nokia Mobile Phones.
©
NMP 2002
Checked by:
SCCE Training Group
Approved by:
CC Europe & Africa
Customer Care Europe & Africa
SCCE Training Group
©
2002 Nokia Mobile Phones
CONFIDENTIAL
NSM-5
Date 28.06.2002
4 (22)
Repairhints
Version 1.0 Approved
Contents
PREFACE
GENERAL
PHONE DOES NOT SWITCH ON
2
5
CHAPTER 1
CHAPTER 2
PHONE SWITCHES OFF ITSELF
7
CHAPTER 3
FLASH UPDATE NOT POSSIBLE
8
CHAPTER 4
CONTACT SERVICE FAULTS
10
CHAPTER 5
CHARGING FAULTS
11
CHAPTER 6
AUDIO FAULTS
13
CHAPTER 7
SIMCARD FAULTS
14
CHAPTER 8
USER INTERFACE FAULTS
15
CHAPTER 9
NO SERVICE
16
CHANGE HISTORY
22
©
NMP 2002
Checked by:
SCCE Training Group
Approved by:
CC Europe & Africa
Customer Care Europe & Africa
SCCE Training Group
©
2002 Nokia Mobile Phones
CONFIDENTIAL
NSM-5
Date 28.06.2002
5 (22)
Repairhints
Version 1.0 Approved
PHONE DOES NOT SWITCH ON
Phone does not
switch on
Check VB 4 VDC
at C129
nOK
Check I006 if
bent or soiled. Also
check L103
OK
Check whether
PWRONX at S330 drops from
4V to 0V during pressing
powerkey
nOK
Check/change
S330 and R118,
probably Ccont faulty
OK
Disable watchdog by
connecting R118 to GND or
press powerswitch before each
measurement
Check
32.768 kHz at J228,
2.8Vpp squarewave
nOK
Check/change B100, R100/102/154
or C101/102/113.
Probably Ccont N100 faulty.
OK
Check
VBB 2.8VDC at C107,
VXO 2.8VDC at C152 and
VCORE 1.7VDC at C140
nOK
Check resistance of lines to GND,
change faulty components if
necessary. If lines ok Ccont faulty in
all probability, which is not
changeable.
OK
Check 13 MHz
RFC at C213,
1 Vpp
nOK
Check values around
G830, N505 and V800.
OK
Check
PURX 2.8 VDC at J227 after
pressing powerkey
nOK
Ccont faulty in all
probability, which is not
changeable
OK
Try to flash the phone,
continue with section
"FLASH UPDATE NOT POSSIBLE"
if update does not work.
©
NMP 2002
Checked by:
SCCE Training Group
Approved by:
CC Europe & Africa
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