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Bad Bosses,
&
Other Office
Idiots
201 Smart Ways
to Handle the Toughest
People Issues
author of
301 Smart Answers to Tough Interview Questions
azy
Cr
ers
ork
ow
C
Vicky Oliver
BadBosses,
&
Idiots
Other Office
Crazy Coworkers
201 Smart Solutions to
Every Problem at Work
H
VICKY OLIVER
H
Copyright © 2008 by Vicky Oliver
Cover and internal design © 2008 by Sourcebooks, Inc.
Sourcebooks and the colophon are registered trademarks of Sourcebooks, Inc.
All rights reserved. No part of this book may be reproduced in any form or by any
electronic or mechanical means including information storage and retrieval
systems—except in the case of brief quotations embodied in critical articles or
reviews—without permission in writing from its publisher, Sourcebooks, Inc.
This publication is designed to provide accurate and authoritative information
in regard to the subject matter covered. It is sold with the understanding that the
publisher is not engaged in rendering legal, accounting, or other professional
service. If legal advice or other expert assistance is required, the services of a
competent professional person should be sought.—From a Declaration of Prin-
ciples Jointly Adopted by a Committee of the American Bar Association and a
Committee of Publishers and Associations
All brand names and product names used in this book are trademarks, regis-
tered trademarks, or trade names of their respective holders. Sourcebooks, Inc.,
is not associated with any product or vendor in this book.
Published by Sourcebooks, Inc.
P.O. Box 4410, Naperville, Illinois 60567-4410
(630) 961-3900
Fax: (630) 961-2168
www.sourcebooks.com
Library of Congress Cataloging-in-Publication Data
Oliver, Vicky.
Bad bosses, crazy coworkers, and other office idiots : 201 smart solutions to
every problem at work / Vicky Oliver.
p. cm.
ISBN-13: 978-1-4022-2040-1
Includes index.
1. Psychology, Industrial. 2. Interpersonal relations. 3. Conflict manage-
ment. 4. Interpersonal conflict. I. Title.
HF5548.8.O45 2008
650.1'3--dc22
2008018640
Printed and bound in the United States of America
VP 10 9 8 7 6 5 4 3 2 1
dedication
For anyone who has ever had a confrontation at
the office that lasted for less than five minutes only
to spend the next five business days agonizing over
whether you said the right thing, the wrong thing, the
intuitive thing, the insensitive thing (or indeed, whether
you should have spoken at all), this book is for you.

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