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Nokia Mobile Phones Customer Care E&A
Technical Services, Repair Concepts
Confidential
Approved 3.0
SQX 00471-en MWy
17.06.2002
Service Manual
Nokia 8910
NHM-4
Service Level 1&2
Copyright © Nokia Corporation. This material, including documentation and any related computer
programs, is protected by copyright controlled by Nokia Mobile Phones. All rights are reserved.
Copying, including reproducing, storing, adapting or translating, any or all of this material requires
the prior written consent of Nokia Mobile Phones. This material also contains confidential
information, which may not be disclosed to others without the prior written consent of Nokia Mobile
Phones.
Service Manual 8910 Level 1&2
Copyright 2002 © Nokia Corporation
PAGE 2 (10)
Nokia Mobile Phones Customer Care E&A
Technical Services, Repair Concepts
Confidential
Approved 3.0
SQX 00471-en MWy
17.06.2002
Introduction
The purpose of this document is to give Nokia service level 1&2 workshops aids to carry
out service for 8910. The use of this Service Manual is only for Nokia authorized service
partners additionally to other service documentation like Service Bulletins.
While every endeavor has been made to ensure the accuracy of this document, some
errors may exist. If you find any errors or if you have further suggestions, Nokia should
be notified. Please keep in mind also that this documentation is continuously being
updated and modified, so watch always out for the newest version.
Warnings and Cautions
Please refer to the phone’s user guide for instructions relating to operation, care and maintenance
including important safety information. Note also the following:
Warnings:
1. CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE
MANAGEMENT
SYSTEMS AND ANTI–SKID BRAKING SYSTEMS. UNDER CERTAIN FAULT CONDITIONS, EMITTED RF
ENERGY CAN AFFECT THEIR OPERATION. IF NECESSARY, CONSULT THE VEHICLE
DEALER/MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF
ENERGY.
2. THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN
POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS (SERVICE STATIONS), BLASTING AREAS
ETC.
3. OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT, INCLUDING CELLULAR TELEPHONES, MAY
INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES. CONSULT A
PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS. OTHER
ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE.
Cautions:
1. Servicing and alignment must be undertaken by qualified personnel only.
2. Ensure all work is carried out at an anti–static workstation and that an anti–static wrist strap is
worn.
3. Ensure solder, wire, or foreign matter does not enter the telephone as damage may result.
4. Use only approved components as specified in the parts list.
5. Ensure all components, modules screws and insulators are correctly re–fitted after servicing and
alignment. Ensure all cables and wires are repositioned correctly.
6. All PC’s used with NMP Service Software for this produce must be bios and operating system ”Year
2000 Compliant”.
Service Manual 8910 Level 1&2
Copyright 2002 © Nokia Corporation
PAGE 3 (10)
Nokia Mobile Phones Customer Care E&A
Technical Services, Repair Concepts
Confidential
Approved 3.0
SQX 00471-en MWy
17.06.2002
Table of content
1.
2.
3.
4.
5.
6.
7.
8.
SPARE PARTS LIST................................................................................................................................. 5
SIMPLE INFRARED TEST ..................................................................................................................... 6
SW-UPDATE .............................................................................................................................................. 6
SOFTWARE UPDATE PREPARATION................................................................................................ 7
GENERAL REPAIR INFORMATION ................................................................................................... 8
SERVICE NOTES...................................................................................................................................... 9
GONOGO TESTER ................................................................................................................................. 10
BATTERYTESTER ................................................................................................................................. 10
Service Manual 8910 Level 1&2
Copyright 2002 © Nokia Corporation
PAGE 4 (10)
Nokia Mobile Phones Customer Care E&A
Technical Services, Repair Concepts
Confidential
Approved 3.0
SQX 00471-en MWy
17.06.2002
Change History
Originator
MWy
MWy
MWy
Status
Draft
Approved
Approved
Version No.
0.1
1.0
2.0
Date
02.05.2002
06.06.2002
17.06.2002
Comments
Initial draft
approval
Battery Cover and Logo Plate added
Service Manual 8910 Level 1&2
Copyright 2002 © Nokia Corporation
PAGE 5 (10)
Nokia Mobile Phones Customer Care E&A
Technical Services, Repair Concepts
Confidential
Approved 3.0
SQX 00471-en MWy
17.06.2002
Spare parts list
SPARE PARTS
ITEM/
QTY
CIRCUIT REF.
I003
I013
I013
PART NO
9430309
9590057
9590123
LOGO PLATE
BATTERY COVER ASSEMBLY BLACK
BATTERY COVER ASSEMBLY NATURAL TITANIUM
PART NAME
SWAP UNITS
QTY
PART NO
0073520
0073521
0073522
0073523
0073524
0073525
0073526
0073527
0073528
0073529
0073530
0073531
0073532
0073533
PART NAME
NHM-4NX N8910 SWAP EN-AR NATURAL
NHM-4NX N8910 SWAP EN-AR BLACK
NHM-4NX N8910 SWAP ENGINE IL NATURAL
NHM-4NX N8910 SWAP ENGINE IL BLACK
NHM-4NX N8910 SWAP ENGINE RU NATURAL
NHM-4NX N8910 SWAP ENGINE RU BLACK
NHM-4NX N8910 SWAP ENGINE FR BLACK
NHM-4NX N8910 SWAP ENGINE FR NATURAL
NHM-4NX N8910 SWAP ENGINE TR NATURAL
NHM-4NX N8910 SWAP ENGINE TR BLACK
NHM-4NX N8910 SWAP ENGINE PL NATURAL
NHM-4NX N8910 SWAP ENGINE PL BLACK
NHM-4NX N8910 SWAP ENGINE E&A NATURAL
NHM-4NX N8910 SWAP ENGINE E&A BLACK
SERVICE TOOLS
TYPE
QTY
PART NO
0775265
0730218
0080541
0670246
0273001
0271467
0272169
0272172
PART NAME
FLA-16 FLASH LOADING ADAPTER
XCS-1 SERVICE CABLE
FLS-4S SALES PACK E&A
BLB-2 BATTERY BLOCK
DCV-4 DESKTOP STAND
HDC-5 HEADSET
TRAVEL CHARGER ACP-8E (EURO)
TRAVEL CHARGER ACP-8X (UK)
Service Manual 8910 Level 1&2
Copyright 2002 © Nokia Corporation
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