Cisco Unity Express GUI Administrator.pdf

(2002 KB) Pobierz
Cisco Unity Express GUI Administrator
Guide for Cisco CallManager Express,
Release 1.1
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL
STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT
WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT
SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE
OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.
The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public
domain version of the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH
ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT
LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF
DEALING, USAGE, OR TRADE PRACTICE.
IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING,
WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO
OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
CCIP, CCSP, the Cisco Arrow logo, the Cisco
Powered
Network mark, Cisco Unity, Follow Me Browsing, FormShare, and StackWise are trademarks of Cisco Systems, Inc.;
Changing the Way We Work, Live, Play, and Learn, and iQuick Study are service marks of Cisco Systems, Inc.; and Aironet, ASIST, BPX, Catalyst, CCDA, CCDP, CCIE,
CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, the Cisco IOS logo, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems
logo, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherSwitch, Fast Step, GigaStack, Internet Quotient, IOS, IP/TV, iQ Expertise, the iQ logo, iQ
Net Readiness Scorecard, LightStream, Linksys, MGX, MICA, the Networkers logo, Networking Academy, Network Registrar,
Packet,
PIX, Post-Routing, Pre-Routing,
RateMUX, Registrar, ScriptShare, SlideCast, SMARTnet, StrataView Plus, Stratm, SwitchProbe, TeleRouter, The Fastest Way to Increase Your Internet Quotient, TransPath,
and VCO are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship
between Cisco and any other company. (0402R)
Cisco Unity Express GUI Administrator Guide for Cisco CallManager Express, Release 1.1
Copyright © 2003–2004 Cisco Systems, Inc. All rights reserved.
C O N T E N T S
Preface
vii
vii
vii
viii
Purpose
Audience
Document Conventions
Obtaining Documentation
ix
Cisco.com
ix
Ordering Documentation
ix
Documentation Feedback
ix
Obtaining Technical Assistance
x
Cisco TAC Website
x
Opening a TAC Case
x
TAC Case Priority Definitions
x
Obtaining Additional Publications and Information
Software Copyrights and Licenses
xii
29
xi
Introduction to Cisco Unity Express Voice Mail and Auto Attendant
Feature Overview
29
Differences between the AIM and NM
30
Software Licenses and Factory-set Limits
31
Administration Interfaces
31
32
32
33
How Cisco Unity Express Differs from Cisco Unity
How Cisco Unity Express Works with Cisco CME
How Cisco Unity Express Differs from Cisco CME
Supported Platforms
Restrictions
34
36
39
33
Additional References
Configuring the System for the First Time
Before You Start: Configuration Prerequisites
39
Recording an Auto Attendant Greeting or Prompt File
Configuring Auto Attendant Scripts
43
Starting the Initialization Wizard
43
42
Cisco Unity Express GUI Administrator Guide for Cisco CallManager Express, Release 1.1
Cisco Unity Express Release 1.1
iii
Contents
Overview of the Initialization Wizard
43
Configuration Data Required for the Initialization Wizard
Running the Initialization Wizard
46
Activity Timer
46
Buttons on the Initialization Wizard Screens
46
Starting the Initialization Wizard
46
Logging in for the First Time
58
Prerequisites
58
Logging in
58
What to do Next
59
Logging In and Out of Cisco Unity Express
60
Logging in to Cisco Unity Express
60
Logging Out of Voice Mail Administration
62
Navigating Through the Cisco Unity Express GUI Screens
Cisco Unity Express Screens and Menus
65
Home Screen
65
Configure Menu
66
Voice Mail Menu
66
Administration Menu
67
Defaults Menu
68
Reports Menu
68
Help Menu
69
Cisco Unity Express Icons
70
Searching for Data - the Find Icon
71
Alphabetizing Data - the Sort Icon
72
What to do Next
73
Sequence of Ongoing Configuration Tasks
Online Help
74
Initial Tasks
74
Ongoing Tasks
74
As-needed Tasks
75
Troubleshooting Cisco Unity Express
Overview
77
77
77
78
77
74
63
44
IP Addressing Problems
Backup and Restore Not Working
Incorrect Date and Time
78
Installation is Not Working Correctly
Cisco Unity Express GUI Administrator Guide for Cisco CallManager Express, Release 1.1
iv
Cisco Unity Express Release 1.1
Contents
MWI Lights Not Working Properly
Configurations Disappear
Wrong GUI Layout
79
79
78
78
Auto Attendant Prompts
G
LOSSARY
I
NDEX
Cisco Unity Express GUI Administrator Guide for Cisco CallManager Express, Release 1.1
Cisco Unity Express Release 1.1
v

Plik z chomika:

Inne pliki z tego folderu:

Inne foldery tego chomika:

Zgłoś jeśli naruszono regulamin